Staff, Moderation & Player Support

FLATLINE RP / OFFICIAL COMMUNITY GUIDE

Our staff help keep scenes fair, investigate reports, and support the community as the city evolves.

Public information · Updated November 4, 2026 · Gameplay availability may change during testing

01 / Role of staff

Fair, consistent moderation

Staff are expected to apply published rules consistently and examine context before deciding on a case.
Technical help and rule enforcement are separate from everyday in-character authority.
Official staff interactions should take place through the server's recognized channels.

02 / Requesting assistance

For account, launcher or character issues, open a support request and provide the exact error and approximate time.
For player reports, provide a concise timeline and relevant evidence without publishing private information.
Do not repeatedly ping staff or attempt to resolve reports through public confrontation.

03 / Reports and appeals

Moderation reviews may consider logs, clips, screenshots, witness accounts and the applicable rule.
Players may request a review with new context or evidence through the established support process.
Submitting an appeal does not guarantee reversal, and retaliatory conduct is not acceptable.

04 / Joining the team

Volunteer roles and application periods will be announced when positions become available.
Community involvement, reliability and good judgment matter more than a title.
No openings or staff identities are represented as confirmed unless published by leadership.

Find more information about the city, community, and how to connect.