FLATLINE RP / PLAYER RESOURCE
Work through common connection and character-loading issues without risking your progress.
Updated November 5, 2026 · Available systems and setup requirements may change01 / Check availability
Start with the status page
- See whether the public server status endpoint responds and if maintenance has been announced.
- An online status does not guarantee all character or gameplay resources are working.
- For repeated connection failures, compare your setup against current official compatibility guidance.
02 / Compatible files
Verify your client setup
- Fully close the game before changing client plugins.
- Use the currently documented compatible ArchiveXL client port and required loader files; older unrelated versions can fail.
- Install into the actual game root, preserving directories, then enable required plugins in the correct launcher profile.
03 / Download errors
Let resources finish
- A first join may require additional resource downloads. Avoid interrupting the initial transfer.
- If a resource fails, record its name and the exact displayed error message.
- Check available disk space and ensure security software is not silently blocking required client files.
04 / Character editor errors
Diagnose before retrying
- Record which editor screen failed and whether a client error message appeared.
- Do not create duplicate characters or delete existing character data to bypass a stuck menu.
- Provide screenshots and time stamps in a support ticket.
05 / Performance problems
Separate streaming from server health
- Dense areas, large resource downloads and hardware constraints can increase perceived loading times.
- Report whether the delay affects vehicle spawns, models, textures or the entire client.
- Include approximate location, client build, steps to reproduce and any relevant redacted logs.
06 / Support request
Send useful information safely
- Describe what you expected and what actually occurred, with approximate times.
- Use the Player Portal support system for private technical reports.
- Do not share passwords, Discord tokens, game licenses or personal details.
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